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Customer Reviews.

service

5

Dropped car in for service expecting a 2 hour wait I'd asked about trying to see if a countryman would fit in my garage (thinking of changing )and luckily I was able to take one home to try it instead of waiting

10 May 2022

service

5

Customer service and quality of loan car.

10 May 2022

sales

4

Very good, but car assembly hold ups need sorting out!

09 May 2022

sales

5

This is 3rd mini bought from Stratsone Chesterfield and every time it was always friendly and welcoming On this occasion we met Hannah friendly, helpful and knowledgeable i wasn't totally sure I new what I wanted but she guided me and I'm very please

08 May 2022

sales

5

Great experience, couldn't ask for more and felt welcomed every time I came to the showroom.

07 May 2022

service

5

Excellent and quick and caring service

06 May 2022

sales

5

All questions answered promptly and correctly. Very professional and helpful.

05 May 2022

service

5

Carly, who was managing the service desk was fantastic in dealing with the issue. A courtesy car was sorted, and I was kept fully informed of what was happening through the time my car was in the workshop. Hopefully the issue is now fully resolved.

01 May 2022

service

5

Very satisfied

30 April 2022

service

5

They did what they said they would and were extremely friendly and knowledgeable

26 April 2022

sales

5

Really great service throughout! Every time I called to speak with Hannah she was able to give me the information and updates that I needed.

25 April 2022

sales

5

Had just the right amount of guidance during the process and help setting up the car on collection day

24 April 2022

sales

5

Car was delayed due to unforeseen circumstances. However, Jack replied quickly when I emailed to chase.

23 April 2022

service

5

On time, informative and courtesy car made available when my wife was ill and couldn't be the extra driver.

20 April 2022

service

5

Complete confidence in Carly Bramwell at mini to look after our mini.

16 April 2022

service

5

Carly is knowledgeable and helpful.

16 April 2022

sales

5

Great experience. They guys are fab and make you feel comfortable and special.

06 April 2022

service

5

(1) Good Communication (2) Courtesy car available (3) No issues

04 April 2022

service

5

Always feel that we can trust the whole team from the time you book in to the time you pick it up

03 April 2022

sales

5

It was a great experience thank you.

03 April 2022

service

5

All my concerns were discussed as well as coatings so I was able to make the right choice of service that fitted my requirements.

02 April 2022

service

4

professional attitude to customers

02 April 2022

service

4

Friendly, professional staff

31 March 2022

sales

5

I am completely satisfied. I absolutely love my new car. I think it's the best one yet. The whole process was made easy for me by the great team at Stratstone MINI Chesterfield with special thanks to the retail sales specialist Sam Langridge!

30 March 2022

service

5

I am always satisfied with Stratstones Chesterfield, the staff are always polite and professional and very knowledgeable of the products they are selling.

28 March 2022

service

5

Efficiency and courtesy. Front of house employees go that extra mile.

28 March 2022

service

5

Always a friendly, helpful attitude by service reception staff and an eagerness to assist.

28 March 2022

sales

5

Time and attention to my concerns were fully understood and catered for 100% for which I am truly grateful

20 March 2022

service

5

Very efficient service and friendly staff

20 March 2022

service

5

Great service

19 March 2022

service

5

very good friendly service from start to finish

17 March 2022

sales

5

Great knowledge and professional manner from Hannah how dealt with us for the whole buying experience.

16 March 2022

service

5

Health check completed and tyres replaced within agreed timeframe

15 March 2022

sales

5

5*

15 March 2022

sales

5

Very happy with the purchase process as our Sales Specialist kept me informed at all times and was only on the end of the phone if needed anything.

13 March 2022

service

5

The customer care is excellent and individual

12 March 2022

service

4

Very helpful

11 March 2022

service

5

Again impressed with Statstone. No pressure listened to what we wanted. Kept in touch without being inundated with emails. Delivered the car when expected.

11 March 2022

service

5

Friendliness and professionalism of staff

10 March 2022

service

5

They did everything they committed to.

09 March 2022

sales

5

Well informed throughout the process, Aiden and Sam made any initial issues a priority to resolve the moment it cropped up. I dealt with Sam on the whole, nothing was too much trouble and a pleasure to deal with, personable and knowledgeable.

08 March 2022

sales

5

Hannah was lovely, she has dealt with me on both occasions of me buying a car from Chesterfield now and is lovely to deal with. A credit to the team.

07 March 2022

service

5

All work completed as agreed

06 March 2022

service

5

Friendly and efficient

06 March 2022

service

5

Very happy great service lovely staff.