Very professional and friendly
Stated what my requirement were, sales rep listened and obliged
I've bought all my cars from Stratstone Chesterfield as the customer service has always been fantastic. Questions are answered quickly and staff are friendly and polite.
Sam in sales was very good and professional and keep me informed at all times .
All aspects of the sale was a very pleasant experience
Very happy, the whole team is so welcoming in MINI chesterfield.
My car was collected and returned for me and I was updated on progress during the day.
Very friendly staff easy to plan new car
Great friendly service, helped me make a good decision - financially and style wise!
efficient and pleasant
Pleasant helpful staff. An effortless experience.
Kept me up to date with progress
Staff worked well considering the circumstances we are all in at the moment.
Communication and experience excellent.
As I am quite badly disabled, I had difficulty driving a manual gearbox. However, the staff went out of their way to help me and brought in an automatic Countryman for me to try.
Sam was informative and knowledgable and made us feel welcome and valued. He kept us updated on the progress of the car at all times.
From setting foot in the showroom when we were courteously greeted an excellent experience. Our needs were fully discussed and at no time did we feel under pressure but we felt valued. So good was Sam Langridge he made parting with our money painless
Absolutely nothing went wrong and everything was made easy for us
The process ran very smoothly. I was informed of when the order had been placed right up to the car arriving on site. The handover was smooth again with no issues.
Salesman was warm and friendly and wasn't,t pushy
smooth experience all work achieved as detailed
I was kept informed about necessary work , the car was cleaned before collection and staff had paperwork ready for a quick and easy pick up.
A very polite and professional welcome when dropping my car at the dealership. An estimate of when the work on my car would be completed. Returned around the estimated time to find the work completed and a complementary valet of my car inside and out
Easy & convenient to contact, all online, friendly & efficient service.
Nicola at the bodyshop went above and beyond. She was friendly and helpful. My courtesy car was ready and waiting. She kept me up to date with the process and even arranged for my car to be returned to me! She is a credit to the company
Quick and efficient service. Good communication
i got the deal i wanted. Business was done in a nice friendly professional manner.
Happy with service
great service; all staff professional and efficient
As per first answer.
All went smoothly
No issues all worked as it should
The staff were very pleasant and helpful. The car had been cleaned and the tyres had been checked and inflated to the correct temperature--I find after 2 hip replacements that it is difficult to do the tyres myself.
Great product, great business to deal with
again the two sales guys - I left the first meeting wanting to buy from them.