Good service. Made to feel comfortable whilst waiting for car to be serviced.
We were well looked after by Nico at Stratstone
Solved the problem as quickly as possible
Staff very friendly and approachable
Everything was dealt with efficiently
Always kept us informed of what was happening and sorted our fault
Good communication, courtesy car while mine was in the garage, came back valeted, very happy
Couldn't have been more helpful - thank you so much.
All queries answered clearly & concisely & no hint of being rushed. Also, a most pleasant attitude from Ms.Gadsby.
The lady who l spoke to was very helpful
With covid all around us I think Sam did his best to satisfy my needs it was a little restricted but I knew what I wanted
Carly at Stratstone MINI Chesterfield is always friendly and professional and a pleasure to do business with.
Very quick and polite.
There was a problem with my car and all consequences were handled very well.
Carly is welcoming and professional and helpful.
They were extremely helpful all along the way. Nothing was ever too much trouble for them.
The service cost was included in my service plan. I only had to pay for the MOT. A courtesy vehicle was provided at very short notice.
Very easy to purchase the car, no hassle, Olly (the sales guy) was very efficient, friendly, not pushy, and just a really nice lad.
Helpful, informative staff
Jack was fantastic in keeping me up to date with the build of my Mini.
Jack Ezard, my 'sales person' was a pleasure to do business with. He performed the task really well; he did not try to push my wife and I into purchasing anything that we did not want and kept us informed of the MINI's progress throughout its build.
I find it very difficult to keep the tyre pressures correct because of 2 hip replacements and they always keep the correct pressure for me at all times of the year, The work they do is excellent - all the staff are so helpful.
Benefitted from the knowledge, experience and professionalism of the salesperson Sam Langridge ( Chesterfield).
Sam Landridge was attentive to our needs. had answers to our questions. Very helpful and supportive in our decision to buy a new mini
Purchase and delivery was simple, fuss free, straightforward and without issue. What more could you want!
I've always had fantastic customer service at Stratstone Chesterfield, and always use it for work on my car and when I buy a new car
The service is first rate. My primary point of contact was Carly Bramwell on Service Reception - courteous ,knowledgeable , helpful , kept me fully informed, nothing too much trouble - I cannot praise or commend her highly enough.
Was kept up to speed on when the vehicle would be arriving and ready
Lots of god communication from staff, honesty, no pushy sales person
Very quick and easy
Sales staff were friendly and helpful.
Reception was we staffed and efficient and the work done within the time given.
Work completed according to arrangements made