OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 67 comments received in the last 90 days.
06 October 2023
Kieran made the process really easy and simple. No hassle whatsoever
06 October 2023
Very simple process with Kieran, he kept me up to date with the car and the progress through the factory. He was away on training for my handover but made sure everything was taken care of. Thank you to the MINI chesterfield team for the handover
05 October 2023
Car was delivered earlier that expected
04 October 2023
Lewis Chris and the team all amazing - great communication from start to finish and nothing too much trouble
03 October 2023
Perfect
02 October 2023
From start to finish the whole experience was made easy and I felt very comfortable with the sales specialist Hannah Gadsby at Stratstone Chesterfield - she was very warm, engaging and a true professional at all times.
01 October 2023
Excelllent experience, very supportive and patient in helping to make the right mini choice. Provision of different test drive options. Really helpful and clear on explaining the different aspects of the different models
01 October 2023
Your salesman, Jack Ezard at your Chesterfield branch is a credit to your company, offering a very professional, helpful and friendly service.
29 September 2023
Everything was taken care of and Keiran dealt with every aspect of the sale brilliantly.
07 October 2023
Always very helpful especially Natasha & Carly
30 September 2023
Service was very good, contacted and kept informed throughout
21 September 2023
All went smoothly,
21 September 2023
Easy
17 September 2023
Although satisfied with the experience the area that let me down was that when I received the telephone call explaining the work required, there was no exact price quoted. I was told one price but then told they could do it cheaper? Please be upfront
17 September 2023
Kept me undated with the work that was being done on my car.
17 September 2023
The lady at the front service desk is excellent a credit to your business. Call backs were always prompt and messages were left when her calls were missed. Excellent and professional
16 September 2023
Very comfortable working while waiting for oil change - free drinks, desk, power plugs ect.
14 September 2023
Efficient, honest and helpful.
12 September 2023
Efficient and helpful service from Carley from initial call to make the booking, followed by a call the day before the service to check I was OK to attend, and on the day when I spent time at the dealership. She was chatty and knowledgeable.
06 October 2023
Very easy and simple to deal with, car was ready and they fetched me from the train station. Very happy