OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 72 comments received in the last 90 days.
03 July 2025
Very satisfied. Huge mention to Tobi and Craig for helping me throughout the process!
02 July 2025
The delivery of the car was delayed three months through no fault of theirs, but they were communicative throughout, and the pickup process was straightforward, with a very clear and useful intro to the features of the new car.
02 July 2025
Very helpful and understanding
22 June 2025
Very efficient. Jake Stokes was very helpful, to the extent that he responded to my email on his day off.
05 June 2025
Can't fault the service I received
03 June 2025
Very professional, easy to deal with, staff were brilliant and the Mini app was perfect.
01 June 2025
The paperwork was smooth and they delivered my car.
31 May 2025
Helpful friendly knowledgeable service
29 May 2025
Salesman was perfect
06 July 2025
I'm satisfied. The car was ready & explained what needed to be done.
06 July 2025
Was efficient at sorting my problem out
05 July 2025
They got it done quickly
05 July 2025
As previous.
26 June 2025
Always great service when bringing my mini in at Chesterfield.
25 June 2025
Happy with the works conducted.
23 June 2025
Fantastic service n communication is brilliant. I know when my mini is in for a service it's in very good hands
21 June 2025
Excellent communications and updates etc.
19 June 2025
I mentioned in the previous answer how helpful the lady who served me was and that is one the reasons i felt like i recived excelled customer service.
17 June 2025
As always the service I received was of the highest quality
05 July 2025
Excellent service from the start, everyone I met during my visits were great. Craig and Jaiden were both especially very helpful.