OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 53 comments received in the last 90 days.
17 July 2024
The staff at Mini were consistently accommodating and courteous.
08 July 2024
Hannah very friendly on collection
02 July 2024
Very satisfied with the salesman who was always polite, well informed and very trust worthy. A very caring helpful attitude
02 July 2024
As per above comment, very friendly and happy to answer all my questions along the journey.
25 June 2024
Great communication throughout the process
25 June 2024
Really clear explanation of how to use my cars facilities
18 June 2024
Prompt and efficient handover.
10 June 2024
the staff are lovely
31 May 2024
Purchase was excellent but unfortunately the bodywork on a brand new car was unacceptable and the car was is still with the mini.
15 July 2024
Very good service
09 July 2024
The experience with Stratstone in Chesterfield was exceptional from start to finish.
08 July 2024
Nothing is too much trouble
07 July 2024
You get a video of under the car showing what's good/not so good, after the service/MOT.
06 July 2024
Good service kept informed as things went along.
03 July 2024
The service staff were all lovely during my visit at Stratstone Chesterfield. Free coffee, friendly faces and great service.
01 July 2024
Had no real issues with the entire process. Dropping off, collecting the loan car and picking up my car.
29 June 2024
After driving away from the garage my car signalled a tyre pressure issue. So i had to drive to a garage to reset the tyre pressures.
29 June 2024
Professional and efficient
26 June 2024
Excellent, again everything was clearly explained. The service manager was friendly & professional.
19 July 2024
Lewis & Hannah were friendly, knowledgeable and helpful