OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 87 comments received in the last 90 days.
07 January 2026
The team at Chesterfield has been excellent. Great comms through the process, even through the Christmas and New Year period.
06 January 2026
Really straightforward and slick process throughout.
05 January 2026
Fully understood my requests
03 January 2026
So helpful, Tobi went above and beyond. Tobi came in on day off ensuring he was there when we collected-explained everything and has reached out since checking in. Family members will be buying from Tobi as a result of our experience. Thank you Tobi.
03 January 2026
I'm pleased to say that I felt relaxed looking around the centre and found staff to be attentive, approachable, knowledgeable, friendly and helpful.
02 January 2026
Very satisfied . Jaiden made buying & choosing my new mini , very easy and an enjoyable experience.
01 January 2026
Jaiden was very professional and informative
29 December 2025
Emily has been a pleasure to deal with throughout and took time and care in securing the best option for me. I always felt I was in good hands.
24 December 2025
Tobi, who I dealt with at Chesterfield, was exceptional. Extremely friendly, helpful and knowledgeable and his customer service was first class. As someone who runs a business, I really appreciate high quality customer interaction which is genuine.
07 January 2026
After being given 3 different quotes by the contact centre, the garage honoured the cheapest quote given. Also as I live 40 minutes away from the garage, I was expecting a phone call as to when my car would be ready but I never got the call.
07 January 2026
Excellent service
07 January 2026
I was looked after by Carly. The amenities were fantastic and the car was service was dealt with quickly.
07 January 2026
Very friendly staff in the service centre
05 January 2026
Nothing more to say. What was requested was done
05 January 2026
Great service
30 December 2025
The cost to replace a suspension part was extortionate, and in fact more than double the price for the same job just a few years ago. The service I received when I went to collect the car was very poor. Rude staff & equivocal answers to questions.
28 December 2025
Well informed and helpful
27 December 2025
No problems
20 December 2025
Welcomed advice on taking out a service pal .
FIND Stratstone Chesterfield.
Address
- Eastside Park, Eastside Road, Chesterfield, S41 9BU
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0124 6941378
Chesterfield as well as surrounding areas including Mansfield, Worksop, Dronfield and Matlock
Address
- Eastside Park, Eastside Road, Chesterfield, S41 9BU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0124 6808690
Chesterfield as well as surrounding areas including Mansfield, Worksop, Dronfield and Matlock
07 January 2026
Quick easy process