OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 58 comments received in the last 90 days.
08 August 2025
Good service
29 July 2025
Jake was lovely, helpful and professional
29 July 2025
Emiily the sales person at Chesterfield made the purchase straight forward from start to finish.
22 July 2025
I was looked after all the way through the process from start to finish, nothing was too much trouble
08 July 2025
Jake the salesman did everything to make this happen, despite some unexpected hurdles. Thanks.
08 July 2025
Really friendly and helpful staff.
05 July 2025
Excellent service from the start, everyone I met during my visits were great. Craig and Jaiden were both especially very helpful.
03 July 2025
Very satisfied. Huge mention to Tobi and Craig for helping me throughout the process!
02 July 2025
Very helpful and understanding
10 September 2025
Problem sorted while i waited . I had to book it in though and make another trip when it was a simple fix. Also the drinks machine was not working and the cold drinks fridge empty.on my visit. Not up to the usual standards.
09 September 2025
coffee OK,choice of biscuits poor.
08 September 2025
As above plus Carly was able to answer everything I asked as a first time mini owner and gave me so much information.
08 September 2025
Good job done and car washed and vacuumed on collection
07 September 2025
The lady I dealt with, Carly, was very friendly, gave me lots of information and answered my questions thoroughly (asked about the service book and she explained the electronic version not a traditional hand book!)!
06 September 2025
It was done when they said it would be done
03 September 2025
Booked an MOT but didn't know about the break fluid change until arrival. Didn't hoover the boot.
02 September 2025
Service completed in time. Kept informed. I liked the little video!
02 September 2025
Quick service in an emergency
31 August 2025
Excellent, lots of information & I felt reassured at the work completed
07 September 2025
Excellent customer service