OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 66 comments received in the last 90 days.
29 July 2025
Emiily the sales person at Chesterfield made the purchase straight forward from start to finish.
29 July 2025
Jake was lovely, helpful and professional
22 July 2025
I was looked after all the way through the process from start to finish, nothing was too much trouble
08 July 2025
Really friendly and helpful staff.
08 July 2025
Jake the salesman did everything to make this happen, despite some unexpected hurdles. Thanks.
05 July 2025
Excellent service from the start, everyone I met during my visits were great. Craig and Jaiden were both especially very helpful.
03 July 2025
Very satisfied. Huge mention to Tobi and Craig for helping me throughout the process!
02 July 2025
Very helpful and understanding
02 July 2025
The delivery of the car was delayed three months through no fault of theirs, but they were communicative throughout, and the pickup process was straightforward, with a very clear and useful intro to the features of the new car.
16 August 2025
Desk service and vehicle service were fine but I expected the car to be valeted and it just had a quick wash but the interior wasn't done. As a disabled person this would have been really helpful and a full valet is the norm with most services!
16 August 2025
Jake was helpful and let me know about issues promptly. A warning light was still on when I collected my car but this was promptly sorted.
14 August 2025
No problem with the service
14 August 2025
Outstanding service
13 August 2025
it was only a diagnostic that we were having done, but sorted us straight away and advise when complete etc
09 August 2025
Carly was lovely.
09 August 2025
Quick and easy
06 August 2025
No issues.
30 July 2025
professional efficient and kept up to date
29 July 2025
Carly went above and beyond
08 August 2025
Good service