OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
136 ratings and 102 comments received in the last 90 days.
20 January 2026
Friendly service
18 January 2026
Jake and Tobi were a great help when buying the car. Simple quick and easy service is all I required and they certainly gave this
07 January 2026
Quick easy process
07 January 2026
The team at Chesterfield has been excellent. Great comms through the process, even through the Christmas and New Year period.
06 January 2026
Really straightforward and slick process throughout.
05 January 2026
Fully understood my requests
03 January 2026
I'm pleased to say that I felt relaxed looking around the centre and found staff to be attentive, approachable, knowledgeable, friendly and helpful.
03 January 2026
So helpful, Tobi went above and beyond. Tobi came in on day off ensuring he was there when we collected-explained everything and has reached out since checking in. Family members will be buying from Tobi as a result of our experience. Thank you Tobi.
02 January 2026
Very satisfied . Jaiden made buying & choosing my new mini , very easy and an enjoyable experience.
28 January 2026
There were a couple of issues with the telephone booking but Carly dealt with them efficiently and offered a discount due to this.
27 January 2026
Excellent customer service
27 January 2026
It was all good
25 January 2026
Lovely staff, especially Carly. She is a pleasure to deal with, friendly and efficient.
24 January 2026
Very easy from start to finish from booking in to collecting. Carly was very helpful and friendly
24 January 2026
Carly was very friendly, professional and helpful.
23 January 2026
No problems. Staff helpful. Lovely clean car afterwards.
23 January 2026
Can't fault the service.
23 January 2026
Good communication with reminders of the booking. Leaving the car was straightforward and Carly was helpful and clear about wait time. Received video via email link confirming service report. Car was valeted and collection was quick.
21 January 2026
Great customer service
FIND Stratstone Chesterfield.
Address
- Eastside Park, Eastside Road, Chesterfield, S41 9BU
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0124 6941378
Chesterfield as well as surrounding areas including Mansfield, Worksop, Dronfield and Matlock
Address
- Eastside Park, Eastside Road, Chesterfield, S41 9BU
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 13:00
- Sun:Closed
Phone
- 0124 6808690
Chesterfield as well as surrounding areas including Mansfield, Worksop, Dronfield and Matlock
27 January 2026
Hannah and Emily were so helpful and polite. They Kept me informed all the time. And they showed me how the car went. They were amazing thank you very much.